General terms and Conditions of Use and Sale

Object

The present general conditions of sale and online terms (GCU/GCS") govern the terms and conditions of ordering between Kolmé and the client.

Definitions

General Conditions of use and sale or GCU/GCS : means these general conditions of sale and use online.

Site : means this site to know : www.kolme.paris

Client : means any person who placed the order for an item sold on this website.

Command(s) : means any order placed on the site.

Consumer : means the purchaser natural person who is not acting for the purposes/activities of professionals.

Article(s) : refers to any thing proposed hardware for sale on this site.

User(s) : means any person who uses this website.

Articles

Any item showing on the site www.kolme.paris is proposed within the limit of stocks available. The articles available on the site are described and presented with the greatest possible accuracy. However, if errors or omissions have occurred in this presentation, the responsibility of Kolmé shall not be liable. Illustrations and photos from the articles to support the text do not enter the contractual field. In no event shall the liability of Kolmé can not be held liable on the basis of these pictures/photos. The photographs of the items offered may be subjected to minimal variations (colors, sizes or shape).

Price

The price of the items is displayed in euros. The tax base of VAT exempt Kolmé of the declaration and payment of VAT on sales. Therefore, the VAT is not applicable on all of the products offered on the site.

The items shall remain the property of Kolmé until full payment of the price.

Order process

The customer who wishes to place an order can select the items and add to " shopping cart ". After you have checked the contents of his / her selection, the customer will have to fill the identification form provided and enter the requested information (data concerning and relating to the payment). Before finalizing an order, the customer may at any time to view and edit the details of it. It is mandatory to accept the GCU/GCS under penalty of not being able to finalize the order. At the end of an order, the customer will receive an acknowledgement of receipt by e-mail summarizing the contents of the said order.

Payment

The customer may pay online at the following site means offered by the site. The customer warrants that it has Kolmé that it owns all of the permissions required to use the means of payment chosen.

The server dedicated to the payment of a secure encryption S. S. L. (Secure Socket Layer) to protect all data related to the means of payment, and that at no time the bank data of the customers only pass on the information system Kolmé.

Delivery

Delivery of any order is made on www.kolme.paris is ensured by one of the following carriers : Mondial Relay, Colissimo, Relay Package. The shipping costs for any order placed in metropolitan France are fixed and shown on the website are within the completed form when you order. All delivery times are calculated in business days. Kolmé undertakes to process all orders within 7 to 15 days from the day following the validation of the order, depending on the number of orders. The delivery times are average times and correspond to the periods of treatment, preparation, and shipment of the order. Your delivery can, in case of high traffic, it takes up to 2 weeks to arrive.

Kolmé will not be held responsible for delays caused by the non-issuance of an authorization payment or a purchase order that is incomplete.

The transfer of risks and ownership

The transfer of ownership and risk does that to you after payment and delivery of goods to the customer.

Responsibility

The responsibility of Kolmé shall in no case be liable in the event of non-performance or improper performance of contractual obligations attributable to the customer, especially when entering the order.

Kolmé will not be held liable or deemed to have breached these terms, for any delay or failure to perform, when the cause of delay or non-performance is related to a case of force majeure, disruption or total or partial strike, including postal services and means of transport and/or communications, flood, and fire.

Kolmé does not control websites that are directly or indirectly related to the website. Accordingly, it disclaims all liability in respect of the information published. Links to third-party web sites are provided for information purposes only, and no warranty is given as to their content.

Right of withdrawal

Le consommateur bénéficie d’un délai de 14 jours pour exercer son droit de rétractation sans avoir à justifier de motifs, ni à payer de pénalités. À l’exception des frais de retour. Ce délai est prolongé jusqu’au 1er jour ouvrable suivant, s’il expire un samedi, un dimanche ou un jour férié. Le client devra envoyer un mail à info@kolme.paris en précisant s’il s’agit d’un échange ou d’un remboursement pour chaque article. Le ou les articles doivent être retournés dans leur emballage et dans leur état d’origine, par recommandé ou colis suivi à l’adresse suivante : 30 boulevard Saint-Germain, 75005 Paris FRANCE.

Exchanges

The exchange is done against the same item for a different size or a different colour if the amount is the same and within the limit of stocks available. The exchange will be processed as quickly as possible once Kolmé receipt of the returned items, provided that the items are in perfect condition, unworn and properly folded. The costs of returning the items to be exchanged are the responsibility of the customer. Kolmé shall bear the costs of re-delivery.

Refund

If the customer opts for a refund, Kolmé will refund the customer the price of the item and any costs of delivery as quickly as possible upon receipt by Kolmé of the items that need to be in perfect condition, unworn and properly folded. The costs of returning the items are borne by the customer.

Intellectual property

The trademarks, logos, domain names, articles, images, videos, texts, graphics to this site, or, more generally, any information subject to intellectual property rights are and remain the exclusive property of Laura PES.

No assignment of intellectual property rights is carried out through the present GCU/GCS. Any total or partial reproduction, modification or use of the properties is strictly prohibited.

Changes

Kolmé reserves the right to modify the website, the GCU/GCS, as well as the whole delivery procedure, or other element of the services performed by Kolmé through this site.

Cookies

To allow its users to enjoy an optimal navigation on the site and a better functioning of the various interfaces and applications, Kolmé may place a cookie on your computer. This cookie is used to store information on your browsing on the website, as well as any data entered by users of the site.

The user expressly authorizes the website to file on its hard drive for a file known as a " cookie ".

Personal data & privacy

The client guarantees the correctness of the information provided on the site. All information provided must be true, accurate, current and complete at the time where the client provided the information. The customer is informed that during his navigation, and in the framework of the order, of personal data concerning him are collected and processed by www.kolme.paris. The data collected through www.kolme.paris are used to process the orders placed on the site, analyze commands, and, if the customer has expressly opted for this option, the sending of newsletters. The customer data is kept privately by Kolmé for the purposes of the contract, its execution. The data may be communicated, in whole or in part, to service providers involved in the ordering process.

If the customer refuses the processing of his data, he is asked to refrain from using the site.

The processing of data to characters of the staff is in compliance with the general regulation on the protection of data 2016/679 of 27 April 2016.

In addition, in accordance with the freedom of information act of 6 January 1978, the client has, at any time, a right to query, access, rectification, modification and opposition to the group by e-mail and by justifying his identity has info@kolme.paris.

Applicable law

The GCU/GCS are governed by French law. Any dispute that may arise between the site and the customer/user of the site, during the execution of these will be the subject in a first time to an amicable resolution. In the absence of an amicable settlement, the dispute will be brought before the competent courts in france.

Acceptance of the GCS/GCU

The customer or the user expressly accepts the GCU/GCS of the site. 

Object

The present general conditions of sale and online terms (GCU/GCS") govern the terms and conditions of ordering between Kolmé and the client.

Definitions

General Conditions of use and sale or GCU/GCS : means these general conditions of sale and use online.

Site : désigne le présent site à savoir :  www.kolme.paris

Client : means any person who placed the order for an item sold on this website.

Command(s) : means any order placed on the site.

Consumer : means the purchaser natural person who is not acting for the purposes/activities of professionals.

Article(s) : refers to any thing proposed hardware for sale on this site.

User(s) : means any person who uses this website.

Articles

Any item showing on the site www.kolme.paris is proposed within the limit of stocks available. The articles available on the site are described and presented with the greatest possible accuracy. However, if errors or omissions have occurred in this presentation, the responsibility of Kolmé shall not be liable. Illustrations and photos from the articles to support the text do not enter the contractual field. In no event shall the liability of Kolmé can not be held liable on the basis of these pictures/photos. The photographs of the items offered may be subjected to minimal variations (colors, sizes or shape).

Price

The price of the items is displayed in euros. The tax base of VAT exempt Kolmé of the declaration and payment of VAT on sales. Therefore, the VAT is not applicable on all of the products offered on the site.

The items shall remain the property of Kolmé until full payment of the price.

Order process

The customer who wishes to place an order can select the items and add to " shopping cart ". After you have checked the contents of his / her selection, the customer will have to fill the identification form provided and enter the requested information (data concerning and relating to the payment). Before finalizing an order, the customer may at any time to view and edit the details of it. It is mandatory to accept the GCU/GCS under penalty of not being able to finalize the order. At the end of an order, the customer will receive an acknowledgement of receipt by e-mail summarizing the contents of the said order.

Payment

The customer may pay online at the following site means offered by the site. The customer warrants that it has Kolmé that it owns all of the permissions required to use the means of payment chosen.

The server dedicated to the payment of a secure encryption S. S. L. (Secure Socket Layer) to protect all data related to the means of payment, and that at no time the bank data of the customers only pass on the information system Kolmé.

Delivery

La livraison de toute commande effectuée sur www.kolme.paris est assurée par l’un des transporteurs suivants : Mondial Relay, Colissimo, Relais Colis. Les frais de port pour toute commande passée en France métropolitaine sont fixés et indiqués sur le site au sein du formulaire rempli lors de la commande. L’ensemble des délais annoncés sont calculés en jours ouvrables. Kolmé s’engage à traiter toute commande dans un délai de 7 à 15 jours à compter du jour suivant la validation de la commande, selon le nombre de commandes. Les délais indiqués sont des délais moyens et correspondent aux délais de traitement, de préparation et d’expédition de la commande. Votre livraison peut en cas de forte affluence mettre jusqu’à 2 semaines pour arriver.

Kolmé will not be held responsible for delays caused by the non-issuance of an authorization payment or a purchase order that is incomplete.

The transfer of risks and ownership

The transfer of ownership and risk does that to you after payment and delivery of goods to the customer.

Responsibility

The responsibility of Kolmé shall in no case be liable in the event of non-performance or improper performance of contractual obligations attributable to the customer, especially when entering the order.

Kolmé will not be held liable or deemed to have breached these terms, for any delay or failure to perform, when the cause of delay or non-performance is related to a case of force majeure, disruption or total or partial strike, including postal services and means of transport and/or communications, flood, and fire.

Kolmé does not control websites that are directly or indirectly related to the website. Accordingly, it disclaims all liability in respect of the information published. Links to third-party web sites are provided for information purposes only, and no warranty is given as to their content.

Right of withdrawal

Le consommateur bénéficie d’un délai de 14 jours pour exercer son droit de rétractation sans avoir à justifier de motifs, ni à payer de pénalités. À l’exception des frais de retour. Ce délai est prolonge jusqu’au 1er jour ouvrable suivant, s’il expire un samedi, un dimanche ou un jour férié. Le client devra envoyer un mail à info@kolme.paris en précisant s’il s’agit d’un échange ou d’un remboursement pour chaque article. Le ou les articles doivent être retournés dans leur emballage et dans leur état d’origine, par recommandé ou colis suivi à l’adresse suivante : 30 boulevard Saint-Germain, 75005 Paris FRANCE.

Exchanges

The exchange is done against the same item for a different size or a different colour if the amount is the same and within the limit of stocks available. The exchange will be processed as quickly as possible once Kolmé receipt of the returned items, provided that the items are in perfect condition, unworn and properly folded. The costs of returning the items to be exchanged are the responsibility of the customer. Kolmé shall bear the costs of re-delivery.

Refund

If the customer opts for a refund, Kolmé will refund the customer the price of the item and any costs of delivery as quickly as possible upon receipt by Kolmé of the items that need to be in perfect condition, unworn and properly folded. The costs of returning the items are borne by the customer.

Intellectual property

The trademarks, logos, domain names, articles, images, videos, texts, graphics to this site, or, more generally, any information subject to intellectual property rights are and remain the exclusive property of Laura PES.

No assignment of intellectual property rights is carried out through the present GCU/GCS. Any total or partial reproduction, modification or use of the properties is strictly prohibited.

Changes

Kolmé reserves the right to modify the website, the GCU/GCS, as well as the whole delivery procedure, or other element of the services performed by Kolmé through this site.

Cookies

To allow its users to enjoy an optimal navigation on the site and a better functioning of the various interfaces and applications, Kolmé may place a cookie on your computer. This cookie is used to store information on your browsing on the website, as well as any data entered by users of the site.

The user expressly authorizes the website to file on its hard drive for a file known as a " cookie ".

Personal data & privacy

The client guarantees the correctness of the information provided on the site. All information provided must be true, accurate, current and complete at the time where the client provided the information. The customer is informed that during his navigation, and in the framework of the order, of personal data concerning him are collected and processed by www.kolme.paris. The data collected through www.kolme.paris are used to process the orders placed on the site, analyze commands, and, if the customer has expressly opted for this option, the sending of newsletters. The customer data is kept privately by Kolmé for the purposes of the contract, its execution. The data may be communicated, in whole or in part, to service providers involved in the ordering process.

If the customer refuses the processing of his data, he is asked to refrain from using the site.

The processing of data to characters of the staff is in compliance with the general regulation on the protection of data 2016/679 of 27 April 2016.

In addition, in accordance with the freedom of information act of 6 January 1978, the client has, at any time, a right to query, access, rectification, modification and opposition to the group by e-mail and by justifying his identity has info@kolme.paris.

Applicable law

The GCU/GCS are governed by French law. Any dispute that may arise between the site and the customer/user of the site, during the execution of these will be the subject in a first time to an amicable resolution. In the absence of an amicable settlement, the dispute will be brought before the competent courts in france.

Acceptance of the GCS/GCU

The customer or the user expressly accepts the GCU/GCS of the site.